SAS Refund & Compensation Guide
SAS flight delay compensation. SAS flight cancellation compensation. Learn how to get full refund from SAS, refund policy specifics and how to claim SAS compensation online.
Regulations EC261 / UK261
SAS a Scandinavian airline based in Stockholm, Sweden. And as a such it has to follow European regulations. There are two regulations that apply to most SAS flights – EC261, also known as the EU flight compensation regulation, and the Regulation UK261. Every time SAS flight is 3+ hours late, cancelled or overbooked, you may be entitled to European flight compensation. Don’t forget to file a claim!
EU and UK air passenger rights laws are practically identical.

Have You Experienced Any of This?

Flight Delay

Flight Cancellation

Denied Boarding

SAS Flight Delay Compensation
ELIGIBILITY:
all passengers (includes infants)
If a SAS flight reaches destination 3 or more hours late, and the delay is due to their fault, not something unavoidable, you may be entitled to EU flight delay compensation up to 600 euro. For example, last-minute technical problems are considered airline’s fault (you can get compensation if that causes a delay).

SAS Refund For Cancellation
ELIGIBILITY:
all passengers (includes infants)
If SAS cancels a flight less than 14 days before the departure, you have a right to a new flight to your destination or refund. The airline has to give you a choice between the two. The same applies to all flights departing from and arriving to Europe (EU, EEA, UK). You may also have a right to SAS flight cancellation compensation.
How Much Can You Claim?
€250
SHORT-HAUL FLIGHTS
Up to 1,500 km
€400
MEDIUM-HAUL FLIGHTS
1,500 – 3,500 km
€600
LONG-HAUL FLIGHTS
More than 3,500 km