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SAS Refund & Compensation Guide

SAS flight delay compensation. SAS flight cancellation compensation. Learn how to get full refund from SAS, refund policy specifics and how to claim SAS compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

SAS a Scandinavian airline based in Stockholm, Sweden. And as a such it has to follow European regulations. There are two regulations that apply to most SAS flights – EC261, also known as the EU flight compensation regulation, and the Regulation UK261. Every time SAS flight is 3+ hours late, cancelled or overbooked, you may be entitled to European flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM SAS

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

SAS Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

If a SAS flight reaches destination 3 or more hours late, and the delay is due to their fault, not something unavoidable, you may be entitled to EU flight delay compensation up to 600 euro. For example, last-minute technical problems are considered airline’s fault (you can get compensation if that causes a delay).

Euro banknotes - small

SAS Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

If SAS cancels a flight less than 14 days before the departure, you have a right to a new flight to your destination or refund. The airline has to give you a choice between the two. The same applies to all flights departing from and arriving to Europe (EU, EEA, UK). You may also have a right to SAS flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km